Office Hours:

Monday - Friday:
8:00 am - 12:00 noon  &  1:30 pm - 5:00 pm

After Office Hours Medical Care:

Outside of usual office hours you have several medical care options.  If you have a medical emergency - call 911 or go to the nearest hospital emergency room immediately!  Should your condition be urgent and you believe that it requires treatment with a prescription medication, then you may either complete Online Housecalls, go to Piedmont HealthCare - Express Care, or go to a hospital emergency room.  If your condition can wait until the next business day, then you may request an appointment online or call our office at (704) 663-5056. 

Appointments:

We make every effort to see our patients on the day that we are contacted.  To schedule an appointment, phone us at (704)i663-5056.  Please give us as much information as possible in order to schedule your appointment correctly.

Appointment No Shows/Cancellations:

We appreciate you notifying us if you cannot make your appointment so that we can give that time to another patient.  If you need to reschedule or cancel an appointment, you must call our office 2 hours in advance of your appointment time.  If you are going to be more than 15 minutes late, we may have to reschedule so that your delay does not interfere with patients who arrive on time.  We reserve the right to terminate our relationship as a result of repeated missed appointments and late cancellations.

Medications and Prescription Refills:

We want you to refill prescriptions at the time of your doctor''s visit.  It is a good idea to bring all of your medications, OTC products, vitamins, minerals, herbs and supplements with you at each visit.  Contact your pharmacist or our office at least 48 hours in advance for all prescription refill requests.  After regular office hours, you may call and leave a message on our telephone system for prescription refills.  Please do not call the doctor after office hours for refills.  During regular business days, we call the pharmacies once or twice a day and refill the approved requests we have received.  Don't phone us to see if the prescription has been called.  Contact your pharmacist if necessary.  It is important that you plan ahead so that no interruptions occur in taking your regularly scheduled medications.

After Hours Prescriptions:

After hours, on holidays and weekends, your pharmacist is able, by state law, to refill your medications on an emergency basis for a few days.  (This is only for existing noncontrolled prescription medications.)  They will call us the next business day for verification of the refill.  Please plan ahead and do this only as a last resort.

Hospital Inpatient Care:

Dr. McNabb no longer admits patients to any hospital.  However, we do have existing relationships with hospitalists for our patients admitted to Iredell Memorial Hospital in Statesville and Lake Norman Regional Medical Center in Mooresville.  We can also coordinate hospital admissions to Presbyterian Hospital - Huntersville or Charlotte, Carolinas Medical Center, Davis Regional Medical Center, Northeast Medical Center or another hospital of your choice.

 Payment Policy:

Our practice participates with almost all area insurance plans.

As a courtesy to you, our office staff files your insurance claim with participating managed care plans.  Please bring your insurance card with you at each and every office visit.

We are required by our contracts with health care plans to collect all co-pays and deductibles at the time of service.  If we do not have a contracted arrangement with your insurance plan, you must pay in full at the time of service. If you have a service that is not covered by insurance, like some immunizations, allergy hyposensitization oral drops or cosmetic procedures, this also must be paid in full at the time of your visit.  We accept cash, check, Visa or Mastercard.

Depending on your insurance plan, you may also receive a separate bill for laboratory testing.

Some tests deemed necessary for your care may not be covered by Medicare or your insurance company. If this is the case, you will be informed of the test and the reasons for performing it. You will then be asked to sign a waiver stating the possibility of non-coverage was explained and that you may be billed for the test.

 

                       Full Circle Family Medicine
                           435 East Statesville Ave.
                       Mooresville, NC  28115-2598

                          (704) 663-5056 -- Phone
                          (704) 663-5780 -- FAX